Privilege Aluxes (Adults Only) - Isla Mujeres

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400show map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

Just a 30-minute walk away from Dolphin Discovery Isla Mujeres, Privilege Aluxes (Adults Only) offers an excellent accommodation with nice ocean views. Privilege Aluxes (Adults Only) dates back to 2008.

Guests can take refreshing drinks in the night bar and relax at the white-sand beach that is set near by the hotel. Nearby attractions include Iglesia de Concepcion Immaculada, a theme park, restaurants and an oceanarium.

Privilege Aluxes (Adults Only) is placed within a 35-minute drive from Cancun International airport.

Rooms

All luxurious rooms feature amenitites such as a safe box, a fridge and a dining area. They all include a dishwasher, tea and coffee making equipment and a stove.

Eat & Drink

A continental breakfast is offered at this property. Guests can also enjoy fine food at the Haute Cuisine restaurant. The hotel's bar features billiards, live music and a terrace. The nearby restaurants are Minino's Cocteleria and Picus Cockteleria.

All visitors are offered a buffet breakfast for a fee. 

Relax

Guests with children at Privilege Aluxes (Adults Only) can take advantage of a mini club, high chairs and a play area. Sport enthusiasts can make use of a gym, aqua fitness and a fitness centre.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   124.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Swim-up bar

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Sailing
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Bell staff/Porter

Dining

  • All inclusive
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Pool view

Room features

  • Individual air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Bidet
  • Bathrobe
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator

Bedroom

  • Down/Feather pillows

Media

  • Cable/ Satellite television
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
JAX Bar & GrillJAX Bar & Grill200 ftAv. Adolfo Lopez Mateos
Minino's CocteleriaMinino's Cocteleria200 ftAv. Rueda Medina
Picus CockteleriaPicus Cockteleria200 ftAv. Rueda Medina
Restaurant Bar VelazquezRestaurant Bar Velazquez200 ftAv. Rueda Medina
Tortilla Real MayaTortilla Real Maya200 ftAve. Rueda Medina # 122
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Dolphin Discovery Isla MujeresDolphin Discovery Isla Mujeres1.7 mi
Mercado 23 Mercado 23 8.5 mi CancunMexico
Mercado 28 Mercado 28 8.5 minorth of the Coba and Tankah intersection AV. 5 C.20 Y 22 Nte. 29-A
Plaza Las AmericasPlaza Las Americas9.0 miAv. Tulum 260
Beto Avila StadiumBeto Avila Stadium9.2 miMza 4 Supmza 21 Av. Circuito Mayapan s/n L 4
Cancun Convention Center Cancun Convention Center 10.2 miBlvd. Kukulcan Km 9, Zona Hotelera
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Getting around
Airports
Cancun International (CUN)17.3 mi
Playa Del Carmen (PCM)48.9 mi
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Reviews
8.6
SuperbBased on  40  reviews

Rating by category:

8.7
Location
8.7
Service
9.0
Rooms
8.0
Dining
  • 8.8
    Superb

    They do not have any rooms with 2 double beds as indicated on Booked.net. All rooms have only one king bed or (very few) have two twin beds. Despite this misleading information, the hotel was clean, comfortable and enjoyable.

    No rooms with two double beds. Rollaway / additional twin bed costs extra (in my case, extra bed fee was more than the cost of the room / night.)

  • 9.2
    Superb

    Five star physical plant. Excellent location. Great off-season value. But it is not a five star hotel. Not one English speaking TV channel, no CNN International, no BBC, no English news! The telephones have no instructions for use and no local directories. No food service at the pool. Wi-Fi in the rooms was problematic. Front desk often could not exchange currency and would never give you US Dollars! Could not use credit cards for payment of beverages. Lot of little annoying things. Nonetheless we enjoyed our stay but it ain't five star yet.

  • 9.2
    Superb

    It is located 5-7 minutes walk from the ferry. Big beutifull rooms.

    Unfortunately it was raining all our staying so we didn't enjoy the pool and the beach. Breakfast was a little bit disappointing. Renting a golf car was almost twice expensive than renting it on the street.

  • 7.4
    Very good

    we love the room, location is good.very quiet and relaxing.

    room service

  • 9.6
    Exclusive

    very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

    only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

  • 10.0
    Exclusive

    The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

  • 8.8
    Superb

    Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

    Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

  • 7.0
    Very good

    really nice room - excellent staff - beautiful scenery

    No water sports offered - limited menu - no night life offered

  • 10.0
    Exclusive

    The friendly staff, proximity to the beach and room with a fantastic view

    The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

  • 9.2
    Superb

    The breakfast buffet was great everyday

    They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

  • 8.8
    Superb

    Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

    The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

  • 8.2
    Fabulous

    Great location and amenities.

    Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

  • 8.2
    Fabulous

    The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

    Location is not right on the beach

  • 5.0
    Guest rating

    The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

    The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

  • 8.2
    Fabulous

    Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Cancun International (CUN)17.3 mi
Playa Del Carmen (PCM)48.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room