Privilege Aluxes Hotel - Isla Mujeres

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Privilege Aluxes Hotel - Isla Mujeres

Free Wi-Fi

Free Wi-Fi in public areas

Parking

No parking

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Dining room

Snack bar

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Privilege Aluxes is a 5-story hotel in Isla Mujeres close to the white-sand beach. This deluxe hotel spans 5 buildings.

Coconut trees and a national park as well as Captain Dulche\'s Museum and El Meco Ruins are located nearby. The venue is set within 4 km from Isla Mujeres city center.

The hotel allows quick access to coconut trees and a national park.

Cancun International airport is about 35 minutes by car.

Rooms

Privilege Aluxes Hotel offers 124 guestrooms appointed with high-speed internet, a laptop-size safe, flat-screen television, a fridge and a dining area with all the sights of Isla Mujeres within easy access. Privilege Aluxes Hotel features rooms with the garden view. They have marble floor and white furniture.

Eat & Drink

Every morning at the restaurant guests may enjoy continental breakfast. The onsite brand new restaurant entices with local dishes. The Facilities & Beach bar serves alcoholic drinks and features live music, snooker and a terrace. Serving both food and drinks, JAX Bar & Grill and Cafe del Mar are situated around 50 meters from the property.

All visitors are offered a buffet breakfast for a fee. 

Services

Along with a safety deposit box, parking and a beauty shop there are computers, a business corner and a conference room available on the premises.

Relax

Guests can revive with beauty therapy, facials and massage. Active guests can make use of fitness classes, a gym and aqua fitness offered on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   124.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving center
  • Scuba diving
  • Snorkeling
  • Sailing
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Animation team
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Pool view

Room facilities

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Mirror
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bidet
  • Bathrobe
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Kitchen
  • Refrigerator

Bedroom

  • Premium bedding
  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Existing bedding FREE
Crib USD 90
One child
Extra bed USD 90
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
Show big map »

Hotel Address:

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

Get directions
City Center
  • Isla Mujeres
    2.1 mi
Airports
Restaurants
  • JAX Bar & Grill (cuisine: American)
    200 ft
  • Minino's Cocteleria (cuisine: Mexican)
    200 ft
Beaches
  • Garrafon de Castilla
    4800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Premium Suite
  • Max occupancy:

    1 person

  • Check Prices
Room Description:

Premium Suite with Breakfast

Privilege Aluxes photos Exterior Hotel information
Guest Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fully equipped kitchen
  • Refrigerator
  • Media:LCD TV
  • Wake up service
  • iPod docking station
  • DVD player
  • Clock-radio
  • Radio
Room Description:

The standard rooms provide all the modern and elegant amenities and features you would expect during your getaway to Isla Mujeres. Standard Rooms feature: - City views - Iron and Ironing board - Alarm clock radio - Telephone with outside line - Coffee maker & Mini-bar. - Hair dryer & Vanity mirror, - Shower, Amenities and bath supplies, - Speakers & TV LCD color 28 inches - WI-FI Internet connection - Safety deposit box - Air conditioning with individual remote control  

Privilege Aluxes photos Room
Standard King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Bathtub
    • Air conditioning
    • + More
  • General:Terrace
  • Ironing facilities
  • Dining:Coffee/tea maker
  • Media:Wake up service
Room Description:

City view. King size bed Iron and Ironing board Alarm clock radio, Telephone with outside line Coffee maker, Mini-bar. Hair dryer, Vanity mirror, Shower, Amenities and bath supplies, Speakers, TV LCD color 28 inches, IPod and speaker support . WI-FI Internet connection. Safety deposit box. Air conditioning with individual remote control. Maximum occupancy 2 persons

One-Bedroom King Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

For more space, including a separate living room area, our Suite Deluxe is the perfect option. This room option comes with either an ocean view or a city view. Amenities One Bedroom37″ LCD TVCD / DVD playerIndependent living roomSea and/or City and/or Garden viewBathroom tub and/or shower

Privilege Aluxes photos Room
Standard Flat
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • iPod docking station
  • Radio
Room Description:

This room features views of the city, King-size bed, air conditioning, free Wi-Fi and 28-inch flat-screen TV. It has a minibar, a coffee maker, and safety box. The private bathroom has bath or shower, and hairdryer.

Superior Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Mirror
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Wake up service
  • Radio
Room Description:

Superior|Superior room with Whirlpool bath - Breakfast Included

Privilege Aluxes photos Room
Superior King Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Terrace
  • Ironing facilities
  • Dining:Coffee/tea maker
  • Media:Wake up service
Room Description:

Superior|Superior Room 1 King Bed with Whirlpool Bath

Privilege Aluxes photos Room
Superior Flat
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:TV
  • iPod docking station
  • Radio
Room Description:

This room features views of the city, a terrace with a hot tub, a king-size bed, free Wi-Fi and 28-inch flat-screen TV. It has a minibar, a coffee maker, and safety box. The private bathroom has a shower and hairdryer.

Deluxe Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Suíte Deluxe

Privilege Aluxes photos Exterior Hotel information
Deluxe One-Bedroom King Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Media:LCD TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Ocean view or Garden View. King size / . Iron and Ironing board. Alarm clock radio. Telephone with outside line. Coffee maker. Minibar. Hair dryer. Vanity mirror. Shower. Bathroom tub Amenities and bath supplies Speakers. Ipod and speaker support. WIFI Internet connection. Safety deposit box. Lamp desk . Air conditioning with individual remote control. TV LCD color 28 inches in the bedroom. TV LCD color 32 inches in the living room. CD / DVD player Independent Living room Maximum occupancy 3 persons

Privilege Aluxes photos Exterior Hotel information
Deluxe Suite
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Super King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Media:LCD TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Clock-radio
  • Radio
Room Description:

Suite|Deluxe Suite - Breakfast Included

Honeymoon King Suite
Pool view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|Honeymoon Suite 1 King Bed with Whirlpool Bath Pool View

Privilege Aluxes photos Exterior
Honeymoon Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bedding:Sofa
  • Dining:Mini-bar
  • Bottled water
  • Media:TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Suite|Honeymoon Suite

Luxury Suite
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|SUITE LUXURY (suite)

Privilege Aluxes Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center2.0 mi

Local attractions

  • Dolphin Discovery Isla Mujeres1.7 mi
    Isla Mujeres
  • Tortugranja 2.5 mi
    Carretera Sac Bajo Km 5
  • Playa del Norte4.1 mi
    Playa Norte, Isla Mujeres
  • Garrafon Natural Reef Park2.4 mi
    Km 6 Carr Garrafon
  • Captain Dulche's Museum3.5 mi
    Carretera a Garrafon Km 4.5, Isla Mujeres

Near the hotel

  • Garrafon de Castilla4800 ft
    Isla MujeresMexico

    Restaurants nearby

    • JAX Bar & Grill200 ft

      Address: Av. Adolfo Lopez Mateos
      Phone: 214-295-7104

      69% likes this, based on 509 reviews
      Cuisine: American
      Price Range: USD 9 - USD 37

    • Picus Cockteleria200 ft

      Address: Av. Rueda Medina
      Phone: 998/129-6011

      75% likes this, based on 157 reviews
      Cuisine: Mexican

    • Tortilla Real Maya200 ft

      Address: Ave. Rueda Medina # 122
      Phone: 52 998 8771842

      75% likes this, based on 60 reviews
      Cuisine: Mexican
      Price Range: USD 3 - USD 5

    • Minino's Cocteleria200 ft

      Address: Av. Rueda Medina

      70% likes this, based on 188 reviews
      Cuisine: Mexican

    • Restaurant Bar Velazquez200 ft

      Address: Av. Rueda Medina
      Phone: 9988446763

      78% likes this, based on 78 reviews
      Price Range: USD 10 - USD 15

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2008
    • Number of floors:
      5
    • Number of rooms:
      124

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge

    Hotels nearby
    Cities nearby

    Privilege Aluxes Reviews

    Guest reviews are submitted by our customers after their stay at Privilege Aluxes

    Average guest rating

    8.6out of 10
    Superb
    Based on 36 reviews

    Rating by category:

    Rooms
    9.0
    Dining
    8.0
    Value
    9.0
    Location
    8.7
    Service
    8.7

    Guest reviews

    • Older travelers
      9.6

      very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

      only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

    • Family with children
      10.0

      The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

    • Single
      8.8

      Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

      Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

    • Family with children
      7.0

      really nice room - excellent staff - beautiful scenery

      No water sports offered - limited menu - no night life offered

    • Couple
      10.0

      The friendly staff, proximity to the beach and room with a fantastic view

      The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

    • Older travelers
      9.2

      The breakfast buffet was great everyday

      They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

    • Group of friends
      8.8

      Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

      The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

    • Older travelers
      8.2

      Great location and amenities.

      Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

    • Couple
      8.2

      The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

      Location is not right on the beach

    • Couple
      5.0

      The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

      The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

    • Older travelers
      8.2

      Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

    How to reach hotel

    hotel Privilege Aluxes Hotel - Isla Mujeres Isla Mujeres location
    Show big map »

    Hotel Address:

    Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

    Get directions
    City Center
    • Isla Mujeres
      2.1 mi
    Airports
    Restaurants
    • JAX Bar & Grill (cuisine: American)
      200 ft
    • Minino's Cocteleria (cuisine: Mexican)
      200 ft
    Beaches
    • Garrafon de Castilla
      4800 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2008
    • Number of floors:
      5
    • Number of rooms:
      124

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge